1.A confirmation email of receipt of your order details will be sent to you. We will start processing your order as soon as possible, you can leave us a message, we will reply your message within 12 hours

2.A tracking number will be sent to you by email once your item is shipped out.

3.To check shipping details, please see the following table.

 

Region

Cost (based on order value)

Processing Time

Delivery Time

USA

Free shipping on orders over $60, of course you can choose FedEx or DHL express

1-2 Business Days

3-7 Business Days

EU

1-2 Business Days

3-7 Business Days

CA

1-2 Business Days

10-14 Business Days

AU,NZL

1-2 Business Days

10-14 Business Days

SG

1-2 Business Days

9-13 Business Days

UAE,SA,QA

KWT,OMN,IL

1-2 Business Days

9-13 Business Days

Other Countries

1-2 Business Days

10-14 Business Days

 

*Due to the current global pandemic, orders shipping to Russia are experiencing a delay. If you wish to ship to Russia, please contact us before you place the order, as we may not guarantee delivery in the proposed timeframe.

*All of our orders are shipped via YunExpress, DHL, FedEx, USPS, TNT, OCS, UPS and other carriers depending on your location.

Notice:

1) Delivery time does not include required processing time (1. Usually 2 working days)

2) If you request a custom or monogrammed item, please allow four or more working days within the processing time.

3) We cannot deliver to PO Boxes and Military Addresses (APO, FPO).

4) Before placing an order, please confirm the delivery address, later changes may incur additional charges.

Pre-Sale Items

If your order contains pre-sale items, your order will not be shipped until the pre-sale items are in stock. We're sorry that we do not support split shipment at the moment.

Monogramming Items

Please add 4 additional business days to your shipping time when you have requested a monogram.

Customs and Import Duties

On occasion, additional customs or import duties cannot be avoided. If you do incur charges, please do not hesitate to contact us at support@tsarbomba.com

 

Please send us a copy of the customs duties receipt via email.

A refund will be processed within 3-5 working days of receiving your receipt.