FAQs – Tsarbomba
  • FREQUENTLY ASKED QUESTION

    FREQUENTLY ASKED QUESTION

Please find below some of our most frequently asked questions, If your question is not covered here or if you have any other question don't hesitate to get in touch - EMAIL-ID

RETURN SERVICE

What is the return policy of Tsar Bomba watches?
If you miss your return for exchange\replacement pickup, one more attempt will be made to pick up your package. After the second failed attempt, the return for exchange request will be canceled.
Kindly refer to our Return policy to know about the details.   
How I can exchange my watch?
We shall process the refund once we receive the product. The product must be in unused condition, in its original packaging along with its original tags and invoice.

GENERAL

Does Tsar Bomba use scratch-resistant glass?
This watch is scratch-resistant and provides a smooth feel. The durable strap is fully flexible and keeps your wrist ventilated.
Do Tsar Bomba watches come with a guarantee?
Yes, Tsar Bomba watches come with a guarantee of 2-year.
Are Tsar Bomba watches water resistant?
All the Tsar Bomba watches are water-resistant. The watch is 50M water-resistant and can bear sweat, accidental rain or water splash  
Will it cost me anything to send my watch for repair?
No, a one-time repair should not cost you.
How do I set my watch?
The guidelines book will be provided under the watch box, with the help of those guidelines you can set your watch.

ORDER

Do I need a user account to place an order?
No, for the ease of the customer we have skipped this step. Simply buy the watches without the need to make an account to purchase.
How do I know that you have received my order?
You will get a confirmation email within 24-48 hours from us on your email id which you used to make an account to purchase.
What forms of payment are accepted at Tsar Bomba?
We accept payments through Paypal
How can I check the status of my order/shipment?
You will get the updates regarding the order confirmation, shipment with a link  where you can check your order. Once the refund process has been initiated, the amount will be directly refunded to your account via the same mode through which the transaction was made.